Do you offer next day delivery?
Once at checkout under shipping options, you will be able to select next day shipping. Please reach out to our support team (firstname.lastname@example.org), if next day shipping is not an option or if you're looking for Saturday delivery.
Do you offer Saturday delivery?
Yes, Saturday delivery is an option. Please reach out to our support team, so that they can provide a shipping quote: email@example.com
Do you ship Internationally?
Yes, we ship Internationally. Once at checkout, the shipping rates will be calculated based on your location and the size of your order.
Please note, that international duties and customs must be cleared by the recipient and Canada Welding Supply has the right to cancel the order at any time and ...
How do I track my shipment?
You will receive a shipping confirmation once your order has been shipped. Please note that your tracking number may take up to 48 hours to activate. Simply click on the shipping confirmation to view the status of your order.
How long does shipping take?
Our processing times are between 1-3 business days depending on the items purchased, but we do our best to ensure all orders go out the same day if the order is placed before 12pm EST. If your order requires more than three business days to process, our team will reach out to you with an update.
My package was delivered damaged
In the event that you received your package damaged, please contact us immediately (and within no more than 5 business days). Please ensure that all items inside are not damaged and the items are functioning properly.
What is Route Insurance?
Route Protection is an optional insurance service that can be added or removed at checkout. We highly recommend it, as it protects your package from theft, loss or damage. In the unfortunate event there is an issue with your package you can open a claim with Route or you can reach out to us and w...